Stylist account terms

Last updated 4 November 2026

Who this is between

These terms are between you and Nothyma, run by Mathene, a sole trader based in Rothley, Leicester. They cover your studio account: your client list, diary, money records, stock, sharing, public page and booking link. If you also take jobs from Nothyma, the stylist agreement you sign covers that work, and it wins if the two ever disagree.

You work for yourself

You're self-employed. Having an account doesn't make you an employee or worker of Nothyma, and you never have to accept work. You set your own prices for your own clients, your own hours and how you do your work.

Your account

One account per person. Keep access to your email safe: anyone who can read it can log in as you.
Keep your details accurate, including your prices and whether you're fully booked.
To receive work from Nothyma or from other stylists, Mathene must first see your public liability insurance, your right to work in the UK and a DBS check, and you must have signed the stylist agreement.

Your clients' information

The clients you add yourself are yours. You decide what you record about them and why, so you are responsible for that information under data protection law (the “controller”). Nothyma stores it for you and does nothing else with it.

Tell your clients you keep their details, and that you use Nothyma to store them. You can point them to our privacy notice.
Only record what you need for their appointments. Allergies or health details (for example a scalp condition) need your client's clear agreement first.
Only upload photos of a client if they're happy for you to, and only put them in your public portfolio if they're happy for them to be public.
Clients who book through your booking link are added to your client list. They're your clients, the same as any you add yourself.
Only keep a client's mobile number for reminder texts if they're happy to get them. Every reminder tells them to reply STOP, and we stop texting anyone who does.
Delete clients you no longer need. Deleting a client deletes their visit history and photos.
Tell us straight away if you think someone else has got into your account.

For the information you store, Nothyma will:

use it only to run your account, and only as you direct by using it;
keep it secure and private, and let only Mathene see it when needed to fix a problem or meet a legal duty;
store it with the services listed in our privacy notice, which keep it in the UK or EU or protect it to the same standard;
help you if one of your clients asks to see or delete their information;
tell you without delay if it's lost or seen by someone it shouldn't be;
delete it within 30 days of your account closing, apart from our own weekly backups, which are kept for 8 weeks.

Clients Nothyma sends you

Clients who first booked through Nothyma stay Nothyma's clients, as the stylist agreement says. Don't add them to your own client list to book them outside Nothyma, and never take payment from them directly.

Sharing clients with another stylist

Only share a client who has agreed to their details being passed on.
The share you keep is agreed between you and the other stylist when you share. The client pays the stylist who does their hair, who then pays you your share.
Nothyma isn't part of that payment and can't settle disagreements about it, though the record of what was agreed stays in both your accounts.

Your public page and photos

Your photos stay yours. You let Nothyma show them on your page and elsewhere on the Nothyma website while your page is live.
Mathene approves pages before they go live, and can take a page down if it misleads clients or could harm them or Nothyma's name.
Clients who book you from your page book through Nothyma, on Nothyma's booking terms.

Your booking link

Your own clients can choose a time and pay you a deposit through your link. To use it you need the £10 plan and your Stripe payout account set up.
The booking is between you and your client. Nothyma takes the deposit for you through Stripe and passes it to your Stripe account. The only amount kept back is Stripe's card fee (1.5% plus 20p), which Nothyma pays to Stripe. Nothyma takes no share and no booking fee.
Your clients agree that the deposit comes off the price, that it's refunded in full if you cancel or if they cancel at least 48 hours before, and that it isn't refunded if they cancel later or don't turn up. You agree to keep to that. If a client cancels in time, cancel the visit in your studio and the deposit is refunded automatically.
Keep your working days, hours and prices up to date, so clients can only book times you can make. If you have to cancel, cancel the visit in your studio so your client gets their deposit back.
Only use your link for your own clients. Clients Nothyma sent you must book through Nothyma.
If a deposit is refunded, or a client disputes it with their bank and wins, the money comes back out of your Stripe account. Stripe holds Nothyma responsible for these, so if your Stripe balance can't cover it, you agree to repay Nothyma, along with any fee Stripe charges for the dispute. We'll show you the details first, and we may take it from money we owe you. If a client disputes a payment, send us anything that shows the appointment was booked or happened, so we can challenge it.

Reminder texts

With the plan, each client with a booked visit gets a reminder text the evening before, up to 100 texts a month. They're sent by Nothyma on your behalf and include your contact number, if you've added one, so clients can reach you to change.

Money and tax records

The money section helps you keep records. It isn't tax or accounting advice. The “put aside for tax” figure is a rough estimate that assumes this is your only income. You're responsible for your own tax return and for checking your records are right. Download your records at least once a year and keep them, as HMRC expects you to keep them for 5 years after the tax return deadline.

Fees

Receiving work from Nothyma is free, and so is your studio: client list, diary, money records, stock and sharing. The £10 a month plan adds your booking link, reminder texts (up to 100 a month) and a live public page. The plan is free until we start charging, and we'll give you at least 30 days' notice before we do. It runs month to month: cancel at any time from your profile and it stops at the end of the month you've paid for. We don't refund part months. If a payment fails, your link, reminders and public page pause until it's paid; your records stay as they are.

Ending your account

You can close your account at any time by emailing nothyma@hotmail.co.uk. Download your money records first.
We can pause or close an account that breaks these terms or the stylist agreement, puts clients at risk, or misuses the service. Where it's safe to, we'll tell you why first.

If something goes wrong

We work to keep the service running and your information safe, and we back it up every week, but we can't promise it will never be unavailable. We aren't responsible for business you lose while it's down, or for decisions made from the money figures. Nothing here limits responsibility for death or injury caused by negligence, for fraud, or for anything else the law doesn't allow to be limited.

Changes and the law

If we change these terms we'll email you at least 30 days before. These terms are under the law of England and Wales.